Terms & Conditions

Last Updated: September 2026

Welcome to mygsouq.com, operated by NextG Plus FZ-LLC, UAE. By accessing our website or placing an order, you agree to the following Terms & Conditions.

1. Products & Pricing

We make every effort to ensure that product descriptions, images, specifications, prices, and availability are accurate. However, occasional errors or omissions may occur.

We reserve the right to correct errors, update product information, change prices, or modify availability without prior notice. If an error affects your order, we may contact you before processing it or cancel the order where necessary.

All products are subject to availability.

2. Orders

Submitting an order does not guarantee acceptance. We reserve the right to limit quantities or refuse/cancel an order due to stock limitations, pricing errors, suspected fraudulent activity, or other legitimate reasons.

If an order is cancelled after payment, any applicable refund will be processed accordingly.

3. Returns & Replacements

We offer a 3-day return period from the date of delivery, subject to the following conditions:

Unopened products: Eligible for return subject to a 10% restocking fee based on the invoice value.
Opened or used products: Generally not eligible for return.
Manufacturing defects: Hardware defects reported within 3 days may qualify for replacement following inspection and approval by our technical team.
Software issues: Software-related problems will be addressed through troubleshooting or support and do not qualify for product replacement.
Incorrect or defective items: If you receive the wrong product or a confirmed defective item, we will arrange an appropriate replacement or resolution.

Products must be returned in their original condition with applicable packaging, accessories, and documentation.

4. Genuine Products

We are committed to supplying genuine, brand-new products. We do not deal in used or refurbished products unless specifically stated otherwise.

5. Intellectual Property

All text, images, graphics, logos, software, and other content on mygsouq.com are owned by or licensed to NextG Plus FZ-LLC or their respective owners and are protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use of website content is prohibited.

All third-party trademarks and brand names remain the property of their respective owners.

6. Website Use

You agree to use mygsouq.com only for lawful purposes. Any fraudulent, abusive, unauthorized, or unlawful use of the website is prohibited.

7. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and use customer information.

8. Changes to These Terms

We may update these Terms & Conditions from time to time. Revised terms will be published on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

9. Governing Law

These Terms & Conditions are governed by the applicable laws of the United Arab Emirates and the Emirate. Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts of UAE.

10. Contact Us

mygsouq.com
Operated by NextG Plus FZ-LLC
United Arab Emirates

Email: Please contact us (mygsouq@gmail.com) through the customer support details provided on our website.